BerksFHS 
Site
ContentsOrdering Online
Mail Order Form
Terms and Conditions
|
BerksFHS Site
Contents |
BerksFHS
Bookshop Ordering Online |
| To order by post please
use our Mail Order Form |
Send
enquiries but NOT orders to Terms and Conditions |
| Ordering
and paying on-line |
| Purchasing
Items in most sections of our Booklist may be purchased using our
online shopping facility. Secure
payments are made via WorldPay using any of the following cards: Whatever your national currency, you purchase at the British prices shown - the final amount will be converted into your own currency and deducted from your account. The Converter at www.xe.com will give you a guide to your expenditure. |
| Shipping Charge All prices include postage and packing. In addition for each transaction, irrespective of how many items are being purchased, a £0.50 charge (shown as shipping) will be added. This represents a contribution to the cost of providing an on-line ordering/payment service. |
| To add an item to your basket Click the nearby 'Buy' button - usually below the price. If you want to buy another item, use the CONTINUE SHOPPING button to get back to the page you left. |
| Check Basket If you have already started making purchases the 'Show me my Basket' button - usually at the top and bottom of the page - will show what is currently in your shopping basket. |
| To take an item out of your basket If you have the contents from the 'Check Basket' on screen set the quantity of the item to zero and press the RECALCULATE button. You can also use this to buy more than one copy. |
| Multiple
copies of low cost items Because we charge postage on each
item the cost of ordering multiple copies of low cost items (e.g.
Vouchers and other items costing less than about £5) can be
relatively high. It is recommended in this case that you enquire by
eMail to before ordering. |
| Despatch
of order
Our volunteers endeavour to process and despatch all orders within a week of receipt.
However, please allow up to three weeks for despatch. If
an item is out of stock we will endeavour to reorder and inform you
about this by eMail. |
| Refund Policy A
customer has the right to cancel an order for goods within 7 working days of receipt
of the goods. This 7 day ‘cooling off’ period excludes Saturdays,
Sundays and Bank Holidays.
Notification of intention to cancel must be received by the Society, in writing, within the cooling off period to the above address. A telephone call will not be acceptable. On receipt of due notice, within the cooling off period, the society will refund the retail sale price of the goods if, but only if, they are returned in a re-saleable condition. The goods are to be cared for by the customer at the customer’s risk.The cost of returning the goods must be paid for by the customer and will not be paid for by the society. The society will make payment of a refund within 30 days of receipt of the returned goods in a re-saleable condition. Refunds of goods purchased by Credit Card will be made on the Credit Card. No refunds will be made in respect of CD’s where the customer
has broken open the seal or wrapper. If the society has been asked to supply a service, for a fee, then once the request and fee for the service has been received by the society, it will start to process the request and no ‘cooling-off' period shall apply, with the consequence that no refund of fee shall be made even if the customer wishes to stop the service. |
Problems
If you think anything has gone wrong with your online
purchase, you can:
BerksFHSBooks
Mail Order,
Yeomanry House, 131 Castle Hill READING RG1 7TJ United Kingdom
|
|
BerksFHS staffing Please note that all our staff are
volunteers and work irregular hours for the society. |
| Information
supplied by Web-page produced by DandyLion Services Please contact  with
any queries© Berkshire Family History Society 2005 |
updated 14th December
2005 CSS 13th June 2004 |
