The Centre for Heritage and Family History is staffed by volunteers — Research Assistants — who can offer advice and help when needed with your research questions and problems. They do not carry out research for you — other researchers and visitors to The Centre need help and guidance too, and volunteers have general duties as well.

Many online resources are free to access using the PCs in the Research Zone You need to be comfortable using a keyboard and a mouse, although help can be given in guiding you through online resources, family history programs, digital publications and other websites accessible from the Research Zone.

If you are not entirely confident using a computer (for whatever reason), why not bring a friend or relative along to "drive" the computer for you?

If you are a beginner, Research Assistants at The Centre can help you to get started with your family history research. Everyone has to start somewhere at some stage — where better than in Reading, at Berkshire's best facility for family history research?

Volunteers can also point you towards the most useful websites to assist your research and can highlight the wealth of information held at The Centre for Heritage and Family History — in electronic and other forms. Research Assistants can often help you on many computing-related matters too, but you will recognise that individual computing experience will be variable. 

Computer related queries On most Tuesday evenings at The Centre for Heritage and Family History, a team of knowledgeable volunteers are on hand to answer your queries - anything from hardware issues to choosing and using a family history program. Programs can be demonstrated too in many cases.

Computer Branch

If you have a particular interest in computing in family history, or if you have a computing or software issue, you are warmly invited to join one of the meetings of the society's Computer Branch where society members should be able to help you.

This branch meets monthly on the third Wednesday at the Oakwood Centre, Headley Road, Woodley, RG5 4JZ. Many members there with computing skills will be pleased to offer you their thoughts, advice and help.

 Page revised 1st January 2019

Additional information